Terms and Conditions

Effective Date: July 20th, 2025

Business Information

Website: https://socialgrow.social

Business Name: socialgrow

Contact Email: leonelfr212@gmail.com

Business Address: Nyuh Kuning Rd, Mas, Ubud, Gianyar Regency, Bali 80571

1. Acceptance of Terms

By accessing and using socialgrow.social ("Website"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use the website or its services.

These Terms apply to all visitors, users, and others who access or use the service.

2. Services Offered

socialgrow provides a web-based self-improvement application accessible by yearly subscription. The subscription grants users access to tools, content, and interactive features aimed at enhancing personal communication and confidence.

This is a digital product and no physical goods are shipped.

3. Eligibility

To use the services, you must:

  • Be at least 16 years old
  • Provide accurate, complete, and current account information
  • Have the legal capacity to enter into a binding agreement

4. Account and Security

You are responsible for safeguarding your login credentials and for any activity under your account. If you believe your account has been compromised, please contact us immediately.

5. Subscriptions and Payments

Access to the platform requires an annual subscription, processed through Stripe. By subscribing, you authorize us to charge your selected payment method automatically.

You will be notified in advance of upcoming renewals. All pricing is displayed in your local currency or USD, depending on your region.

6. Refunds

We offer a 100% money-back guarantee within the first 14 days after the initial subscription purchase. See our full Refund Policy below for details.

7. Intellectual Property

All content, branding, code, and media on socialgrow.social are the intellectual property of socialgrow and its licensors. You may not reproduce, modify, or distribute any part of the website or services without prior written consent.

8. Prohibited Use

You agree not to:

  • Use the service for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Share, resell, or exploit the service without written consent
  • Upload malicious code or interfere with other users' access

We reserve the right to suspend or terminate accounts for violations.

9. Privacy

Our use of your data is governed by our Privacy Policy, which complies with the GDPR and other applicable data protection laws.

10. Limitation of Liability

To the maximum extent permitted by law, socialgrow shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

We do not guarantee any specific outcome from using our platform.

11. Termination

You may cancel your subscription at any time through the Stripe Customer Portal. We reserve the right to terminate or suspend access without notice if you breach these Terms.

12. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notification. Continued use after such changes constitutes your acceptance.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of Indonesia, without regard to its conflict of law principles.

14. Contact Information

For any questions about these Terms, contact us at:

Leonel Ruiz

📧 Email: leonelfr212@gmail.com

📍 Address: Nyuh Kuning Rd, Mas, Ubud, Gianyar Regency, Bali 80571

Refund Policy

Effective Date: July 20th, 2025

1. 14-Day Money-Back Guarantee

We offer a 100% no-questions-asked refund on your first yearly subscription within 14 days of purchase. If you are not satisfied with our product, you can request a full refund.

2. How to Request a Refund

To initiate a refund:

  • Go to the Stripe Customer Portal (accessible via your account dashboard)
  • Cancel your subscription
  • Your refund will be automatically processed if you're within the 14-day window

If you encounter any issues, you may also contact us directly:

📧 Email: leonelfr212@gmail.com

3. Refund Timeframe

Refunds are processed through Stripe and may take 5–10 business days to appear in your bank account, depending on your financial institution.

4. Refunds After 14 Days

If you cancel after 14 days, you will still have access to the platform until the end of your billing cycle, but no refunds will be issued for the remaining period.

5. Subscription Cancellation

You can cancel your subscription anytime via the Stripe Customer Portal. Cancellation stops future renewals but does not trigger a refund unless it is within the 14-day refund period.

6. Processing Fees

We do not charge any additional fees for processing your refund. However, your bank may apply transaction fees depending on their policy.

7. Questions or Support

If you need help with refunds or billing, contact our support team:

📧 Email: leonelfr212@gmail.com

Last Updated: July 20th, 2025