Privacy Policy

1. Introduction

At socialgrow, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our website and services, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By accessing or using socialgrow.social, you agree to the terms of this Privacy Policy.

2. Data Controller

The data controller responsible for your personal information under this Privacy Policy is:

3. What Data We Collect

We may collect and process the following categories of personal data:

• Account Information: Name, email address, username, and password.
• Subscription and Billing Information: Payment method, billing address, subscription plan, and transaction history.
• Profile and Usage Data: Preferences, progress, activity logs, interactions with features.
• Technical Data: IP address, browser type, operating system, device information, and cookies.
• Communication Data: Emails, support requests, survey responses, feedback.

4. How We Collect Your Data

We collect personal data from:

• Direct input (e.g., when you register or update your profile)
• Automatically via cookies or analytics tools when you browse our site
• Third-party services (e.g., Stripe for payments)

5. Legal Basis for Processing

We only process your personal data when we have a legal basis, including:

• Consent – when you voluntarily provide data (e.g., during onboarding)
• Contract – to fulfill our obligations related to your subscription
• Legal Obligation – to comply with legal or tax requirements
• Legitimate Interests – for security, analytics, or improving the service (provided such interests are not overridden by your rights)

6. How We Use Your Data

We use your data to:

• Provide access to our platform and its features
• Process payments and manage subscriptions
• Personalize your user experience
• Respond to support requests
• Send transactional emails and important service updates
• Improve our service through usage analytics
• Prevent fraud and ensure platform security

We do not sell your personal data.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes we collected it for, including:

• As long as you maintain an active account
• For legal, tax, and accounting obligations
• For up to 12 months after account closure unless required by law

8. Data Sharing and Disclosure

We may share your personal data with:

• Service providers – e.g., payment processors (Stripe), analytics platforms (e.g., Google Analytics), email providers (e.g., Resend)
• Legal authorities – if required by law or to protect rights, safety, or property
• Business partners – only with your consent or where necessary for services

All third parties are contractually obligated to handle your data securely and in compliance with GDPR.

9. International Data Transfers

Your personal data may be transferred to and stored in countries outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

10. Your Data Protection Rights

Under the GDPR, you have the following rights:

• Right to Access – obtain a copy of your data
• Right to Rectification – correct inaccurate data
• Right to Erasure ("Right to be Forgotten")
• Right to Restrict Processing
• Right to Data Portability
• Right to Object to Processing
• Right to Withdraw Consent – at any time, without affecting prior processing
• Right to Lodge a Complaint – with your local data protection authority

To exercise your rights, contact us at leonelfr212@gmail.com.

11. Security Measures

We implement technical and organizational security measures to protect your data, including:

• Encrypted data storage (at rest and in transit)
• Secure authentication (e.g., hashed passwords)
• Limited access to personal data on a need-to-know basis
• Regular security reviews and updates

12. Cookies

We use cookies and similar tracking technologies to enhance your experience. Cookies help us:

• Recognize returning users
• Save preferences
• Analyze usage patterns

You can manage cookie preferences in your browser settings.

13. Children's Privacy

Our service is not intended for users under the age of 16. We do not knowingly collect personal data from children. If we learn that we have collected data from a minor without appropriate consent, we will delete it immediately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date. If changes are significant, we will notify you via email or platform notification.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact: